Juice news & info

CEO Juice is a collection of tools... 🛠

Using eAutomate without Juice tools is like buying a house with a great garden, but trying to cut your grass with scissors and relying on the rain to keep your plants watered. Sure, it's possible to get the work done and the garden will still be there at the end of the day, but as soon as you start investing in the right tools, you gain back the time to nurture those neglected flower beds and prune those rose bushes🌹.
It can take time to work out which tools you need to do the job most effectively, but before you know it, you have a next level garden AND the time to put your feet up and enjoy it! 🌱🧘‍♂️

Automation is the key to scaling a business and true automation can't exist without reliable data, and reliable integration of your various data sources. This is the future Juice sees and our tools are how we keep our customers on that automation train as it increases speed. 🚅👩‍🔧👨‍🔧

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Some dealers use a couple of Juice tools, some use a lot of them, and some are Juice Power Users🏆.

Ask us what your Customer Engagement Index (CEI) is for the last 12 months for an easy way to see how much your company uses Juice tools. Your relative CEI will be a number between zero and one hundred.

AI tools are evolving at an exponential rate and making business processes more efficient. We see some clients implement these tools early while some wait. Copilot embeded in Power BI has just arrived! Are you testing it yet? 🤔
The faster these tools evolve the more risk there is in waiting, and your business could become so far behind that it feels impossible to catch up. 🏃‍♀🏃‍♂️

ChatGPT did not exist until November 2022, and Grok came online in March of 2024. In that short time, Grok has already surpassed ChatGPT in many areas. Meanwhile, Siri from Apple, which came out in 2010, is getting leapfrogged by everyone and is becoming irrelevant. Keeping up with the latest AI tech is quickly becoming important for all.

The Copilot integration with Power BI can help with data analysis, generating queries, and creating narrative visuals. It's also integrated with Microsoft Fabric, allowing users to analyze data across different Fabric workloads. 

In the evolving world of digital transactions, the GENIUS Act is a recent initiative aimed at streamlining how online payments are processed and protected.

Officially titled the Generating Enhanced National Infrastructure for User Security (GENIUS) Act, this legislation encourages innovation in payment technologies while enhancing and regulating cybersecurity standards and consumer data protections.

By setting clearer regulatory frameworks, the GENIUS Act has the potential to reshape how businesses and consumers interact in the digital economy.

In the last year all sorts of A.I. "Experts" and companies have come out of the woodwork, so much noise that it is hard to know what to focus on. I just came back from ECS in Scottsdale (great show) where AI was all over the agenda. However, I saw no clear plan for dealers, no when I get back to the office these are the steps. The industry needs a plan around AGI, which I believe is the biggest opportunity this industry has ever had.
Start by reading this very recent blog from Sam Altman at OpenAI, it is lengthy but a must read (excerpt above). ChatGPT did not exist 2 years ago, most of us use it daily now.

The simplest way to think of AI is automation. This is what CEO Juice has always done, our tag is "A.I. for your dealership". Artificial General Intelligence (AGI), sometimes called artificial super intelligence (ASI) is the next phase in the evolution of AI.

CEO Juice announces the winners of the NPS awards for 2024!

CEO Juice has always been virtual and never had a phone system. We go straight from emails or Chat to online meetings when needed. We try really hard to have great documentation to avoid tickets.

As a dealer principal, do you follow artificial general intelligence (AGI)? Does your dealership have a plan? CEO Juice is planning, I think you should at least be aware. I worried that clients would think I had lost it if I published this blog too soon but today I read about Oprah's new ABC show "AI and the Future of Us" and decided it was time.

I started following AGI when I read Ray Kurzweil's, Age of spiritual machine in 1999 and then The Singularity is near in 2005. While Kurzweil was the 1st to have the vision, Elon Musk was the 1st to have the vision AND enact a plan.

CEO Juice is hiring again! We are looking to expand our Level 1 helpdesk team! Always remote, must have eAutomate experience, $60k+.

Most of our clients have data stored in multiple databases. eAutomate is generally the master but typically we see a CRM like SalesForce/SalesChain, a DCA like Printanista/MPS Monitor/EKM, marketing software like HubSpot, a PSA like ConnectWise/AutoTask, etc. Then there are lots of places to view the data from these DBs, we have been focused on Microsoft Power BI since we built our 1st Covid dashboard in early 2020.

I am a big fan of Marcus Sheridan's book, They Ask, You Answer, any owner looking to expand marketing should read it.

For our clients getting into marketing I have been saying for years to stop sales reps attaching PDFs in emails to prospects and instead include links to the information. This has several advantages, the sales rep can see who clicks the link and this will help with your CRM adoption. It forces you to document information correctly and you know the rep is passing accurate information.