Juice news & info

eAutomate User Group 2023

Posted by Gary Lavin on Aug 22, 2023 3:20:29 PM

The 2023 EUG is almost here, Monday September 11th to Thursday the 14th, although most of us will get in on the Sunday evening. It's looking to be the biggest and best EUG ever with 322 people registered as of August 22nd.

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Equipment Orders

Posted by Gary Lavin on Jul 15, 2023 12:19:54 PM

The Equipment Order process is a complicated one. Are you still passing red folders around your office or have you automated the process yet?

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Is fraud a problem at your company?

Posted by Gary Lavin on May 11, 2023 11:58:08 AM

CEO Juice provides tools to help you spot fraud at your company!

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Topics: Fraud

Juice is hiring!

Posted by Gary Lavin on Apr 22, 2023 9:24:46 AM

CEO Juice is hiring! We are looking to expand our Level 1 helpdesk team, this team processes client's requests and questions and along with that requires eAutomate user experience.

Do you know how to set up service contracts, or process them via the billing queue? Enter a service call or an order? What about the ILC, are you familiar with inventory and purchasing? Perhaps the AR or AP consoles? If you are familiar with the eAutomate system, and like the idea of working 100% remote from home, then we want to hear from you.

In addition to eAutomate experience, you should have excellent organization and follow up skills, attention to detail, and of course always bring a positive can-do attitude, are all key to the role.

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What tools are most dealers using?

Posted by Gary Lavin on Mar 8, 2023 4:07:49 PM

We give you the option to tell us what tools you use for things like Meter Collection, HelpDesk Software, eCommerce, etc. You can also see what % of our client base is using each tool. We are now rolling out a Power BI DashBoard to better see what everyone uses, however, you need to update it and in some categories less than 10% of our clients have. Please help!

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CEO Juice is hiring

Posted by Gary Lavin on Feb 20, 2023 5:06:14 PM

CEO Juice is hiring again, looking to add to our Level 1 team. eAuto & industry experience a must, attention to detail, follow up, positive attitude, SQL skills a plus, always remote / work from home.

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2022 NPS Awards Are Out!

Posted by Astrid Sloan on Jan 5, 2023 4:04:31 PM

CEO Juice announces the winners of the NPS awards for 2022!

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Topics: NPS, ID109

Merry Christmas, Happy Holidays, 2022 Review

Posted by Sharon Stretton on Dec 23, 2022 12:15:51 PM

Merry Christmas and Happy Holidays from your CEO Juice team!  We will be closed early both Fridays and closed both Mondays but as usual keeping an eye out for anything urgent.

As 2022 comes to a close and we look to 2023, we would like to share a summary of what we rolled out this year in case you missed anything along the way. 

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IT Nation updated Agenda

Posted by Gary Lavin on Oct 20, 2022 10:49:42 AM

CEO Juice at IT Nation Connect starts Tuesday Nov. 8th at 2PM 

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Topics: ITN

ID771 - Power BI Profit Analysis dashboard

Posted by Gary Lavin on Sep 28, 2022 8:12:14 AM

We are rolling out a major update to ID771 our Profit Analysis Dashboard, which now also includes Accounts Receivable metrics and Key Services data (ID789). Cross Selling Index (CSI) is the new buzz word! 

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Topics: ID771