Juice news & info

Website Chat

Posted by Gary Lavin on Sep 9, 2026, 3:49:45 PM

Juice has just rolled out our new Chat, go to our site to try it out. Also try to go on your phone, then put it in conversation mode (mic on bottom left) and start chatting. Interrupt, add a picture or screenshot. Ask it questions about Juice stuff, but also how to use eAuto, or best-practice ways to do something. Tell it about a problem you have. Put your phone on the desk and just chat away.

Then imagine if you had a chat like this for your business. Where not only could it answer your customer's questions but you could pour yourself a beer at the end of the day and say 'how do you think our month will finish off?" Your digital assistant would say something like " we have about $5m total revenue booked, orders in the system for $1.5m, about 100k of contracts still to bill, I'm guessing we come in 12% above budget.

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Topics: AI Agents

Juice is hiring again (L1)

Posted by Gary Lavin on Aug 27, 2026, 4:17:20 PM

CEO Juice is hiring again! We are looking to expand our Level 1 helpdesk team! Always remote, must have eAutomate experience, $65k+.

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The Juice path forward

Posted by Gary Lavin on May 20, 2026, 12:16:23 AM

There are a lot of new AI experts out there right now, offering advice without a clear path forward. At CEO Juice, we're hoping to make things a little simpler. Here's how we've evolved and where we're headed.

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Topics: AI Agents

AI Agent Resale: Which Microsoft Platform is Right for Your Customers?

Posted by Jordyn Naugle on May 18, 2026, 10:02:57 AM

This blog post is for office technology dealers who are already thinking about what comes after hardware. If you're curious about selling AI but not sure where it fits in your business, start with Gary's introduction to AI agent resale. It explains the opportunity in plain terms and why now is the right time to act.

If you've already read that and you're ready to get into the detail of how to actually build and deploy AI agents at scale using Microsoft's platforms, this post is your next step. If it still feels like a world away, bookmark this and come back when you're ready. The detail below covers the three main Microsoft paths and how to use them to scale your business.

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Topics: AI Agents, Data Prep

Your AI Is Only as Good as Your Data — How to Get Ready

Posted by Jordyn Naugle on May 13, 2026, 7:04:44 AM

I hear it constantly now. "We want to deploy an AI agent." Great. What data does it have access to?

The answer I usually get back sounds something like this. "Most of it is in e-automate, some policies are in a folder somewhere, our service knowledge is basically with our senior tech who has been here for fifteen years, and the rest is in people's heads."

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Topics: AI Agents, Data Prep

Try Copilot

Posted by Gary Lavin on Mar 21, 2026, 5:10:36 PM

If you are a dealer owner or sales VP, it is coming up on the end of the month. You are probably wondering where your numbers are at. Perhaps you don't use eAutomate much so you would ping your CFO. Have you thought about just asking your data? Just go to app.powerbi.com, click Copilot and type or dictate your question.

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Topics: AI Agents

Get started selling AI Agents

Posted by Gary Lavin on Feb 21, 2026, 5:19:07 PM

 Imagine going into your largest customer and showing the CEO an AI Agent that they could ask questions of. Show me my most profitable customers, show me my least profitable customer. Show me the products I make the most money on, show me where I'm losing money etc.

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Topics: AI Agents

Noetics response

Posted by Gary Lavin on Feb 13, 2026, 10:19:20 AM

I started my 1st dealership in 1993, Color Systems, it still holds the record as the fastest growing company in San Diego, it was out of control growth. When I started my 2nd dealership, Imaging Technologies, I put all the software controls in place, showed them at an eAutomate User Group (EUG) meet, and everyone said, "That's really cool."

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Training your new hire AI

Posted by Gary Lavin on Feb 1, 2026, 9:18:44 AM

AI Agents are everywhere! If you followed OpenClaw news this week you can get a feel for what is possible. JuiceAIis a CoPilot agent (using large language models under the hood) trained on data we specified, it is designed to be able to answer the vast majority of our support tickets. This means that instead of relying on a general-purpose AI trained on broad public knowledge, we have pointed our agent to a specific dataset that we outlined and control. See ⁠here for where this started in 2024.
We think all support, including what our clients provide, will go in this direction!

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Topics: AI Agents

2025 NPS Awards Are Out!

Posted by Sarah Fenn on Jan 5, 2026, 11:38:12 AM

CEO Juice announces the winners of the NPS awards for 2025!

Back in November, we posted to our blog about what NPS is, how our clients track their Net Promoter Score, and what you can learn about your business from the results. With ID230 & ID102 you can also share your scores with others.

...So how did everyone do? 🥳

           
 

 

There are 3 Awards 🥇 we give out each year to showcase client excellence. 257 clients were eligible* for awards this year, with 253 gaining at least 1 award, and 3 clients gaining all 3 awards! 🏆See the list of winners** for each award here:

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Topics: NPS, ID109

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