Juice news & info

Gary Lavin

Recent Posts

ID771 - Power BI Profit Analysis dashboard

Posted by Gary Lavin on Sep 28, 2022 8:12:14 AM

We are rolling out a major update to ID771 our Profit Analysis Dashboard, which now also includes Accounts Receivable metrics and Key Services data (ID789). Cross Selling Index (CSI) is the new buzz word! 

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Topics: ID771

Juice Jam Agenda

Posted by Gary Lavin on Aug 29, 2022 2:22:46 AM

Join us Tues November 8th & Wed the 9th in Orlando Florida at the Rosen Shingle Creek hotel. CEO Juice is committed to helping our clients transition to Managed IT, we highly recommend you attend IT Nation Connect. Rate goes from $550 to $1,049 on Sept 1st.

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Topics: ITN

Auto Toner Orders (ATRs)

Posted by Gary Lavin on Aug 11, 2022 4:17:02 PM

(recording) Getting toner dropped shipped to your customer when the device knows a toner has been replaced or when there are X days left until empty is getting a lot of traction with our client base.

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Topics: ATR

Time to book Juice at IT Nation Connect

Posted by Gary Lavin on Jul 18, 2022 3:45:25 PM

The eAutomate User Group meeting will not be happening this year. CEO Juice has decided we will have our Juice day at IT Nation Connect instead. Register here, Juice clients use Discount Code CEOJUICE to reduce the rate from $849 to $400!

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Topics: ITN

CEO Juice at IT Nation Connect

Posted by Gary Lavin on Mar 8, 2022 11:45:20 AM

The eAutomate User Group meeting will not be happening this year. CEO Juice has decided we will have our Juice day at IT Nation Connect instead.

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Topics: ITN

Equipment Orders from CRM to eAuto

Posted by Gary Lavin on Oct 29, 2021 2:53:24 PM

Most CRMs popular in the BTA channel have a quoting tool and allow sales people to create orders that are then pushed to eAutomate. Due to the limitation of ESN/PIP not all needed data points are available.

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Juice at EUG

Posted by Gary Lavin on Jul 23, 2021 7:21:14 AM

The EUG conference is scheduled for Monday, October 18th through Thursday, October 21st, at The Sheraton Hotel in Salt Lake City. Click here to access the registration page and more information. Here are the topics CEO Juice will be covering during the week and on our Juice Day on Thursday.

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Topics: EUG

Who are your Engaged Customers & Prospects

Posted by Gary Lavin on Jul 9, 2021 4:54:25 PM

I had a conversation today with a client debating who at your customer location should be surveyed for feedback.

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Topics: NPS

2021 eAutomate User Group meeting

Posted by Gary Lavin on Mar 27, 2021 8:17:16 AM

Edit The EUG is happening this October 18th to 21st in our usual spot in Salt Lake City. Details to follow soon but put it in your calendar!

Our annual 2020 EUG last April was one of the 1st casualties from Covid and we are wondering how everyone feels about an in-person EUG meet this Fall, likely in October at our old dates. So far 76% say yes to a live event (updated 3.30.21). Vote below please! 2019EUG

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Topics: EUG

2020 NPS Awards are out!

Posted by Gary Lavin on Jan 5, 2021 9:14:20 AM

CEO Juice announces the winners of the NPS awards for 2020!

 

 

 

 

 

 

Satmetrix, the company behind Net Promoter Score, defines World Class Service as a NPS score of 70 or greater.

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Topics: NPS, ID109