Juice news & info

This blog post is for office technology dealers who are already thinking about what comes after hardware. If you're curious about selling AI but not sure where it fits in your business, start with Gary's introduction to AI agent resale. It explains the opportunity in plain terms and why now is the right time to act.

If you've already read that and you're ready to get into the detail of how to actually build and deploy AI agents at scale using Microsoft's platforms, this post is your next step. If it still feels like a world away, bookmark this and come back when you're ready. The detail below covers the three main Microsoft paths and how to use them to scale your business.

I hear it constantly now. "We want to deploy an AI agent." Great. What data does it have access to?

The answer I usually get back sounds something like this. "Most of it is in e-automate, some policies are in a folder somewhere, our service knowledge is basically with our senior tech who has been here for fifteen years, and the rest is in people's heads."