Juice is hiring again (L1)

CEO Juice is hiring again! We are looking to expand our Level 1 helpdesk team! Always remote, must have eAutomate experience, $65k+.
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• Answering tickets, directing clients to documentation, working together with Level 2.
• Help train our AI and update documentation.
• Understand how to set up service contracts, process them through the billing queue, and enter service calls or orders.
• Familiar with the ILC, with inventory and purchasing, and understand the AR & AP consoles.
• Understand eAutomate Lists & Codes.

• We are dedicated to making every customer interaction the best possible experience. Working in a role where our clients love us is incredibly rewarding.

• In addition to experience with eAutomate and within the industry, candidates should possess:
  • Excellent organizational and follow-up skills.
  • Keen attention to detail.
  • A positive, can-do attitude.

Email gary@ceojuice.com